Sentopoly support

Email support@elementalcore.com. We reply within two working days.

Common questions

No sound?

Check the silent switch and the volume. Sentopoly plays through the speaker even in silent mode once you tap Play.

Translation failed?

Adding a sentence needs a connection. Sentences saved offline are translated when you are back online.

Shadow says nothing was heard.

Speak after the countdown starts, a little closer to the microphone.

The app is in the wrong language.

Sentopoly follows your phone’s language and offers English and Traditional Chinese. Change it under Settings → Apps → Sentopoly → Language.

Restore a purchase.

Settings → Subscription → Restore. Pro is tied to your Apple Account, so it follows you to a new phone.

Cancel the subscription.

Settings app → your Apple Account → Subscriptions → Sentopoly Pro. Everything you saved keeps working after it ends.